Program Manager (2 Vacancies)

About the job

• Lead policy interpretation and decision-making on complex health care issues, helping to inform how insured health services are understood and administered across Ontario.
• Assess emerging health care issues and trends, working with partners to provide advice and recommendations on complex questions affecting publicly funded health care services.
• Guide the development of policy advice and recommendations that support the interpretation and consistent application of health policy and legislative frameworks related to insured health services across programs and services.
• Support negotiations and collaborative discussions that influence policies related to publicly funded provider services and insured health care benefits.
• Bring together diverse perspectives across government, the health sector, and partner organizations to build consensus and foster coordinated approaches to complex and emerging health care issues.
• Provide leadership to a specialized team whose work helps inform decisions affecting patients, health care providers, and Ontario's publicly funded health care system.
• What you bring to the team

Leadership Skills

• Leading People and Teams : Sets clear expectations, provides direction, and supports a high-performing team in achieving shared goals.
• Coaching and Development : Provides feedback, creates learning opportunities, and supports employee growth and development.
• Performance Management : Monitors progress and addresses challenges constructively and fosters accountability and continuous improvement.

Policy and Analysis

• Policy : Applies policy and legislative frameworks to analyze complex health care issues, interpret policy requirements, and develop advice that supports health care programs and services.
• Research and Analysis : Interprets information from multiple sources, identifies key issues and trends, and develops practical recommendations.
• Health System Knowledge : Applies knowledge of Ontario's health care system to understand emerging issues, assess impacts on insured health services, and inform policy and program decisions.
• Decision Making : Assesses information, risks, and impacts to provide sound recommendations on complex and often sensitive issues.

Stakeholder Relationships and Engagement

• Relationship Management : Builds and maintains productive relationships with partners across government, the healthcare organizations, and related stakeholders to support collaboration, alignment, and shared outcomes on complex policy issues.
• Stakeholder Engagement : Brings together diverse partners, facilitates discussions, and supports consensus on complex health policy and program issues.
• Influence and Persuasion : Advances recommendations by navigating competing interests and building support for approaches that address complex healthcare issues.

Communication and Problem-Solving

• Communications : Communicates complex policy issues, analysis, and recommendations clearly to support decision-making by diverse audiences.
• Problem-Solving : Identifies practical solutions to complex challenges by balancing policy and program considerations, stakeholder interests, and operational needs.

Don't meet every qualification?

• Navigating Our Hiring Process – Get a clear overview of each stage in our structured hiring process so you know what to expect and how to prepare.
• Application Preparation Tips – Learn how to showcase your leadership experience in ways that align with how we evaluate applications during the screening stage.
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